Shipping policy
SOVIRÉN Shipping Policy
Last Updated: July 2026
At SOVIRÉN, we are committed to delivering every order with the same level of excellence that goes into creating our garments. We proudly ship worldwide and strive to provide a seamless shopping experience from checkout to delivery.
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
During product launches, restocks, or holiday seasons, processing times may extend to 5–7 business days.
Once your order ships, you will receive a confirmation email with tracking information.
Domestic Shipping (United States)
Standard Shipping
Estimated delivery: 3–7 business days
Express Shipping
Estimated delivery: 1–3 business days
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
SOVIRÉN proudly ships to customers worldwide.
Estimated delivery times:
Canada: 5–10 business days
Europe: 7–14 business days
United Kingdom: 5–10 business days
Australia & New Zealand: 7–14 business days
Asia: 7–15 business days
Rest of the World: 10–20 business days
Actual delivery times may vary depending on customs processing, local carriers, weather conditions, or other unforeseen delays.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
SOVIRÉN is not responsible for customs delays or additional import charges once a shipment has left our facility.
Tracking
Every shipment includes tracking. Tracking information will be emailed once your order has been dispatched.
Please allow up to 48 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered and the order has not yet shipped, please contact us immediately.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before it can be reshipped.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, SOVIRÉN cannot accept responsibility for lost or stolen packages.
If you believe your package has been lost in transit, please contact us within 7 days of the expected delivery date so we can assist with a carrier investigation.
Shipping Delays
While we work with trusted shipping partners, delivery dates are estimates only and are not guaranteed.
SOVIRÉN is not liable for delays caused by customs inspections, severe weather, carrier disruptions, strikes, natural disasters, or other events beyond our control.
Questions
If you have any questions regarding your shipment, please contact our Customer Support team. We’re here to help and will respond as quickly as possible.